✽ Out the door
Within 3 business days
Every order aims to leave us within 3. Only Jump the Queue gets packed first.
✽ Free shipping
Over $150 AUD
Standard shipping is on us for Australian orders over $150.
✽ Worldwide
US duties covered
Sorted at checkout, so there's no surprise bill at your door.
✽ What it costs
Pick where it's headed.
✽ How fast we move
We aim to get every order out the door within 3 business days. The second it leaves us, you'll get a tracking email so you can watch it make its way to you. In a real hurry? Jump the Queue Express ($20 AUD, Australia only) is the only way to skip ahead — your order gets packed first.
Big launch or sale day? Give us a beat — we're a small team and we'd rather pack it right than rush it.
✽ Around Australia
Every parcel leaves our Port Macquarie studio via Australia Post. From order to doorstep, Standard takes 4–10 business days, Express 2–5, and Jump the Queue 1–5. Once it's in Australia Post's hands, it's their journey to finish — but they're usually pretty good about it.
✽ Jet-setting overseas
We ship worldwide, US included — import duties are sorted upfront at checkout, so no surprise bill at your door. Most international orders land in 7–14 business days after dispatch.
✽ If your parcel goes missing
Once it's shipped, it's technically out of our hands (annoying, we know). Chase up Australia Post or your local carrier with your tracking number first. Need backup lodging an investigation? Email hello@onlyloversleft.com — we're in your corner.
✽ Pre-orders
Pre-loved before it even exists — your whole order ships together once the pre-order piece is ready (check the product page for the ETA). Too excited to wait? Order your in-stock pieces separately and we'll send those straight away.
We're a small team, hand-packing every single order from our little studio by the coast. Thanks for the patience — and for loving what we make. 💌
Questions? Live chat or hello@onlyloversleft.com · Sending something back? Returns & refunds